In Latin America, 3 out of 4 large companies are expected to migrate to this system. The global Cloud Telephony market is expected to grow by 101%3T by 2025. The technologies we use every day have been transformed into cloud solutions, telephony too, and here we tell you why.
CLOUD TELEPHONY: WHAT IS IT?
Here, business communications are hosted in the cloud, either with large providers such as Google Cloud or Amazon, or in a shared data center. With this solution, your company's phone calls travel over the Internet, instead of through traditional cables (PSTN – Public Switched Telephone Network).
SOME SURPRISING FIGURES
- 82% of enterprises report cost savings by migrating to the cloud, Microsoft.
- Savings of up to 50% in costs, as our customer Aliaxis
- In Latin America, 3 out of 4 large companies are expected to migrate their systems to the cloud in the coming years, Market Research.
- Its projected annual growth rate of more than 17% 1Q3T, Transparency Market Research.
7 ADVANTAGES OF CLOUD TELEPHONY
- Cost savings by replacing ISDN -integrated services digital network- lines.
- Omnichannel on a single platform across multiple channels (chat, networks, video, telephony).
- Unlimited scalability.
- Independence and mobility through any location and any device.
- Security through two-factor authentication for mobile devices.
- Improve your company's CX by providing flexibility to employees and accessibility to customers.
- No initial hardware investment required.
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WHY MIGRATE TO THIS SYSTEM
Knowing its benefits, you will understand why companies are migrating to this telephony system today, for many the only telephony of the future. Added to this is the fact that the traditional system incurs high costs that each company must face on a monthly basis, it does not support remote extensions, mobile devices (necessary for teleworking) and it is an obstacle on the path that leads us to omnichannel and digital transformation.
HOW TO CARRY OUT MIGRATION
Global experts and studies confirm that 3CX unified communications solutions offer everything we have stated above. In addition, it has a product development team focused on constant improvement. At Simpletech we are Plantinum suppliers of 3CX in the region, which accredits us as a company with clear experience in its implementation.
In this new era of hyperconnectivity, flexibility and teleworking, coupled with the digital transformation accelerated by the pandemic, cloud telephony solutions are the protagonists. We saw it in numbers, the revolution of unified communications (or “Unified Communications as a Service” -UCaaS-) is the answer.
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This solution ensures that business leaders can connect teams, customers and colleagues wherever they are, gaining flexibility, agility, security and omnichannel.
Learn more about how cloud telephony can impact your business costs Here.
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