Now you can make the most of your company's Instagram
Now you can make the most of your company's Instagram
After publishing your posts, stories, live reels, comments, how do you convert them into sales?
Instagram Messaging API
Provides businesses with new tools to manage customer communications at scale.
Integrate Instagram messages, shops, and stories with your favorite business apps and workflows.
Create more meaningful conversations, improve customer satisfaction and increase sales!
Start exploring this channel:
FLOWBUILDER EXPERIENCE DESIGNER
Automations that simplify everything
Build your own automated logic and conversation flows. Add integrations and responses with buttons, images or videos.
Escalate conversations to experts on your team.
Start the conversation with a personalized menu of options.
KEYWORDS IN STORIES
More dynamic and conversational
Keywords in stories can trigger the actions you want.
MENTIONS OF HISTORY
Increase customer engagement
Respond instantly to mentions in Instagram stories, encourage purchases by giving away discount coupons.
COLLECTION OF KEY DATA
Personalization for enriching experiences
Capture names, emails and phone numbers of your users, save them in their profile and personalize your interactions by showing them that you know them, through VIP assistance.
INTEGRATIONS
With your favorite tools
You can integrate your business's various pre-existing applications, such as CRM, among others.
It's up to you!
STRATEGIC AI
To enhance the experience
Apply AI to analyze large volumes of data, understand intentions or feelings; generate advanced reports; make predictions; and identify a user's identity.
It is possible to connect external services of the most powerful engines!
HUMAN & BOT MIX
Incorporate a customer service agent at key moments
Integrate Instagram messaging with your human agents. When questions require personalized attention, you can transfer the session from Instagram to our agent platform, enriching the experience.
INSTANT TRANSACTIONS
Manage and receive payments from clients
Send payment links to your customers to increase conversion rates, streamline the checkout process, and provide a more convenient and efficient shopping experience.
MEASURE
To continuously improve
Monitoring the results of your customer interactions will help you discover their needs.
Measuring is progress!
Start exploring the platform today
Learn about the benefits of this channel:
We are revolutionizing the world of CX, join the transformation
We can help you with your business needs! Leave us your message and our experts will contact you.
