Omnichannel customer service tools: how to maximize your company's customer service channels
In this article, you will learn about the concept of omnichannel and its ability to improve customer service. Let's get started!
Has your WhatsApp Business account been blocked or suspended? Here's what to do!
What are the reasons why a WhatsApp Business account can be blocked or suspended and what to do if it happens.
Keys to AB testing in WhatsApp campaigns
What is AB testing and how to implement it with our WittySuite tool? Let's get started!
Five keys to selling more with WhatsApp Business
We show you these five tips that will help you increase your sales of your products or services on WhatsApp Business.
Whatsapp banking: How to operate banking communication channels safely
Find out what WhatsApp Banking is, what it's used for, and how you can increase security when you're using it.
Chatbot and CRM integrations: why should you combine both tools?
In this article from Simpletech we explain why it is a good idea to integrate chatbots and CRMs. Let's see their benefits!
What is conversational RPA?
In this article we explain what conversational RPA is and why it can be a positive change in your relationship with the customer. Take note!
The best of AI chatbots and human agents together
We explain how WhatsApp chatbots and human support can be combined for optimal service.
Healthcare communications: enhancing customer service
In this article we see how we can enhance customer service with process automation and virtual assistants. Let's get started!
How to improve customer experience through omnichannel in your company?
A crucial approach to customer loyalty and business success. We explain how to enhance customer experience by bringing omnichannel to your company.
How much does it cost to implement a chatbot for your business on WhatsApp?
More and more companies are looking to implement chatbots to interact with users and customers. Find out how much it costs here!
ICP (Ideal Customer Profile): Understand what it is and why it is essential for your business
The ICP is a tool that helps us understand our business's buyer persona. Who is it? What do they need? Learn it here!
