The key to success in recovering debts in microcredit
In this article we explain how to recover debts from your clients using WhatsApp and other digital tools. Let's get started!
Simpletech Blog
Increase your sales by up to 40% with quality CX
Conversation Categories in WhatsApp Business – Meta’s New Pricing Model for 2023
Starting June 1st, Meta is introducing 4 new conversation categories, each of which will have a different price.
Estrategia definitiva para impulsar el crecimiento de tu empresa con SMS Marketing
El 98% de los mensajes de SMS son abiertos, el 90% son leídos en los primeros 3 minutos y su tasa de clics es del 30%. Es la mejor forma de llegar a tus clientes es a través de forma ágil, segura y cercana.
Scaling social impact through technology: BroLi case
BroLi es una librería solidaria dirigida, que dona un libro a escuelas públicas sin biblioteca por cada libro vendido. El proyecto empezó en 2018, y desde entonces ha escalado, como fruto de la implementación de la tecnología y aprendizajes y personalización de la experiencia. ¡Conoce cómo lo hizo!
Cómo conectar con tus clientes de forma ágil y personalizada con WhatsApp en 2022
Los mensajes salientes de WhatsApp son una ventaja para las empresas. Con ellos pueden contactar a sus clientes a escala. ¡Descubre cómo conectar con tus clientes en 2022!
WhatsApp Business API: El nuevo plan de precios en 2022
Facebook implementó un nuevo plan de precios para los mensajes enviados desde WhatsApp Business. Descubrí todo lo que necesitás saber sobre esta actualización y conocé consejos para sacarle partido a tu estrategia omnicanal.
5 Benefits of Chatbots that you should know
Smart bots are here to revolutionize the world of CX. There are many benefits to them, but what are the main ones? Here are 5 advantages of incorporating them into your omnichannel customer service strategy.
Conversational Marketing, in your customers' pockets
Conversational marketing describes an approach to increasing customer engagement, building brand loyalty, and positively impacting sales results.
We closed a deal with Whatsapp and we are happy!
We are OFFICIAL providers of WhatsApp services, so you can use their API safely and reliably.
¿Qué es el Marketing Conversacional?
Las conversaciones personales personalizadas tienen el poder de construir relaciones con los clientes, aumentar la lealtad y brindar excelentes experiencias al consumidor. Las marcas pueden utilizar Marketing conversacional para abrir un canal de comunicaciones bidireccional con sus clientes.
Estrategia omnicanal, adiós a los bucles sin fin
¿Qué es lo que siente un cliente al tener que repetir los detalles de su problema a cada agente de atención con […]
¿Por qué la flexibilidad de una herramienta es importante para los agentes de ventas o atención?
Para que las empresas cumplan con su estrategia Omnicanal, creemos que es fundamental contar con un soporte tecnológico potente y flexible.
Simpletech triumphs at the FEBRABAN TECH 2024 Fintech ARENA championship
Discover how Simpletech stood out at FEBRABAN TECH 2024, Brazil's largest fintech event, by winning the prestigious Fintech Pitch championship. Learn more about our innovative WittySuite platform and our growth in the Brazilian market.
WhatsApp Marketing: What are the keys to achieving success in your campaigns?
What are the keys to success in WhatsApp marketing campaigns? A guide with the main points to consider.
The key to success in recovering debts in microcredit
In this article we explain how to recover debts from your clients using WhatsApp and other digital tools. Let's get started!
Instagram for Customer Service: Best Practices and Use Cases
Instagram and customer service: what are the best features that the platform offers to provide quality service?
Change in BCU Regulation: An opportunity to increase security and meet new requirements
Recently, the Central Bank of Uruguay proposed a regulatory change that introduces new obligations regarding double authentication to protect users from potential fraud.
WhatsApp Business Platform: Fee Reduction for Useful Conversations in LATAM
Meta announced a significant reduction in rates for utility conversations on WhatsApp Business Platform, starting August 1, 2024.
How are SMS messages used in debt collection?
In this article we explain why it is a good idea to collect payments by SMS instead of by email or a traditional phone call. Let's get started!
How to collect payments through WhatsApp Business
In this article we explain how to collect payments with WhatsApp Business and what its advantages are.
Technologies in finance: a new trend in debt recovery
In this article we explain the advantages of using WhatsApp Business for debt collection and how to centralize the channels of attention. Let's get started!
Omnichannel customer service tools: how to maximize your company's customer service channels
In this article, you will learn about the concept of omnichannel and its ability to improve customer service. Let's get started!
Has your WhatsApp Business account been blocked or suspended? Here's what to do!
What are the reasons why a WhatsApp Business account can be blocked or suspended and what to do if it happens.
Keys to AB testing in WhatsApp campaigns
What is AB testing and how to implement it with our WittySuite tool? Let's get started!
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