The key to success in recovering debts in microcredit
In this article we explain how to recover debts from your clients using WhatsApp and other digital tools. Let's get started!
Simpletech Blog
Increase your sales by up to 40% with quality CX
Conversation Categories in WhatsApp Business – Meta’s New Pricing Model for 2023
Starting June 1st, Meta is introducing 4 new conversation categories, each of which will have a different price.
The definitive strategy to boost your company's growth with SMS Marketing
98% of SMS messages are opened, 90% are read in the first 3 minutes and their click rate is 30%. It is the best way to reach your customers in an agile, secure and close way.
Scaling social impact through technology: BroLi case
BroLi is a charity bookstore run by the public that donates a book to public schools without a library for every book sold. The project started in 2018, and has since scaled up as a result of the implementation of technology and learning and personalization of the experience. Find out how it did it!
How to connect with your customers in an agile and personalized way with WhatsApp in 2022
WhatsApp outbound messages are a boon for businesses. They allow them to reach their customers at scale. Find out how to connect with your customers in 2022!
WhatsApp Business API: The new pricing plan in 2022
Facebook has implemented a new pricing plan for messages sent from WhatsApp Business. Find out everything you need to know about this update and learn tips to make the most of your omnichannel strategy.
5 Benefits of Chatbots that you should know
Smart bots are here to revolutionize the world of CX. There are many benefits to them, but what are the main ones? Here are 5 advantages of incorporating them into your omnichannel customer service strategy.
Conversational Marketing, in your customers' pockets
Conversational marketing describes an approach to increasing customer engagement, building brand loyalty, and positively impacting sales results.
We closed a deal with Whatsapp and we are happy!
We are OFFICIAL providers of WhatsApp services, so you can use their API safely and reliably.
What is Conversational Marketing?
Personalized, one-on-one conversations have the power to build customer relationships, increase loyalty, and deliver great consumer experiences. Brands can use conversational marketing to open a two-way communications channel with their customers.
Omnichannel strategy, goodbye to endless loops
What does it feel like for a customer to have to repeat the details of their problem to each customer service agent? […]
Why is tool flexibility important for sales or support agents?
For companies to achieve their omnichannel strategy, we believe that it is essential to have powerful and flexible technological support.
Simpletech triumphs at the FEBRABAN TECH 2024 Fintech ARENA championship
Discover how Simpletech stood out at FEBRABAN TECH 2024, Brazil's largest fintech event, by winning the prestigious Fintech Pitch championship. Learn more about our innovative WittySuite platform and our growth in the Brazilian market.
WhatsApp Marketing: What are the keys to achieving success in your campaigns?
What are the keys to success in WhatsApp marketing campaigns? A guide with the main points to consider.
The key to success in recovering debts in microcredit
In this article we explain how to recover debts from your clients using WhatsApp and other digital tools. Let's get started!
Instagram for Customer Service: Best Practices and Use Cases
Instagram and customer service: what are the best features that the platform offers to provide quality service?
Change in BCU Regulation: An opportunity to increase security and meet new requirements
Recently, the Central Bank of Uruguay proposed a regulatory change that introduces new obligations regarding double authentication to protect users from potential fraud.
WhatsApp Business Platform: Fee Reduction for Useful Conversations in LATAM
Meta announced a significant reduction in rates for utility conversations on WhatsApp Business Platform, starting August 1, 2024.
How are SMS messages used in debt collection?
In this article we explain why it is a good idea to collect payments by SMS instead of by email or a traditional phone call. Let's get started!
How to collect payments through WhatsApp Business
In this article we explain how to collect payments with WhatsApp Business and what its advantages are.
Technologies in finance: a new trend in debt recovery
In this article we explain the advantages of using WhatsApp Business for debt collection and how to centralize the channels of attention. Let's get started!
Omnichannel customer service tools: how to maximize your company's customer service channels
In this article, you will learn about the concept of omnichannel and its ability to improve customer service. Let's get started!
Has your WhatsApp Business account been blocked or suspended? Here's what to do!
What are the reasons why a WhatsApp Business account can be blocked or suspended and what to do if it happens.
Keys to AB testing in WhatsApp campaigns
What is AB testing and how to implement it with our WittySuite tool? Let's get started!
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