Blog – Simpletech

Simpletech Blog

Increase your sales by up to 40% with quality CX

Simpletech triumphs at the FEBRABAN TECH 2024 Fintech ARENA championship

Discover how Simpletech stood out at FEBRABAN TECH 2024, Brazil's largest fintech event, by winning the prestigious Fintech Pitch championship. Learn more about our innovative WittySuite platform and our growth in the Brazilian market.

Daniel Olhagaray

September 11, 2024

Communications, Innovation, Marketing

What is conversational RPA?

In this article we explain what conversational RPA is and why it can be a positive change in your relationship with the customer. Take note!

Simpletech

February 20, 2024

Communications, Innovation

The best of AI chatbots and human agents together

We explain how WhatsApp chatbots and human support can be combined for optimal service.

Simpletech

February 20, 2024

Innovation

What is digital onboarding and how to improve it with chatbots and AI?

It's important for new users to know how to adapt to the platforms, that's what digital onboarding is for. Learn what it is and how to use it here!

Simpletech

December 14, 2023

Innovation

What is 2-factor authentication, and how can it help your security processes?

2-factor authentication is a crucial cybersecurity tool. Learn what it is and how it protects us from attacks!

Simpletech

December 7, 2023

Innovation

How to keep your WhatsApp Business account healthy:

Having a healthy WhatsApp Business account is essential to operating normally. We share some tips to maintain it.

Mauro Silva

September 7, 2023

Innovation

WhatsApp Business launches its own yellow pages

This is an official directory of registered companies, which your clients can access within WhatsApp through a new tab, “Companies.”

Daniel Olhagaray

December 6, 2022

Innovation

How to simplify your payments through WhatsApp, Instagram and Facebook

WittyPay allows you to simplify the payment process through gateways such as Mercado Pago, Prometeo, Stripe, Paypal, Sistarbanc, among others; through channels such as WhatsApp, FB Messenger and Instagram.

Daniel Olhagaray

October 22, 2022

Communications, Innovation, Success Stories

Emerging leadership in times of transformation

Companies grow and work teams not only grow, but also diversify. This context requires leaders who can manage change and transformation. What are the competencies and skills? Find them by reading this post.

Rosina Cortella

August 19, 2022

Communications, Innovation

Febraban TECH 2022: open banking, AI, anti-fraud security, this is everything that happened

We were part of the most important event in the region in terms of financial innovation. Our CIO shares the key takeaways from the three days that took place in Sao Paulo, Brazil.

Rosina Cortella

August 16, 2022

Communications, Innovation

What is WhatsApp Business and WhatsApp Business API and how to use them in your business

It has reached 2 billion users and its opening rate is 85%, but WhatsApp is not only the most used messaging app in the world. How does it work and how is it impacting businesses?

Rosina Cortella

August 12, 2022

Innovation

Voice biometrics and security: the passwordless world

Banking, finance, health, insurance and other sectors that handle sensitive user information are aware that data privacy and security are the great challenges today. Biometrics is at their service.

Rosina Cortella

June 23, 2022

Events, Innovation

Simpletech triumphs at the FEBRABAN TECH 2024 Fintech ARENA championship

Daniel Olhagaray

September 11, 2024

Communications, Marketing

WhatsApp Marketing: What are the keys to achieving success in your campaigns?

What are the keys to success in WhatsApp marketing campaigns? A guide with the main points to consider.

Simpletech

September 3, 2024

Uncategorized

The key to success in recovering debts in microcredit

In this article we explain how to recover debts from your clients using WhatsApp and other digital tools. Let's get started!

Simpletech

September 3, 2024

Communications, Business, Marketing

Instagram for Customer Service: Best Practices and Use Cases

Instagram and customer service: what are the best features that the platform offers to provide quality service?

Simpletech

September 3, 2024

Business

Change in BCU Regulation: An opportunity to increase security and meet new requirements

Recently, the Central Bank of Uruguay proposed a regulatory change that introduces new obligations regarding double authentication to protect users from potential fraud.

Daniel Olhagaray

September 3, 2024

Communications

WhatsApp Business Platform: Fee Reduction for Useful Conversations in LATAM

Meta announced a significant reduction in rates for utility conversations on WhatsApp Business Platform, starting August 1, 2024.

Daniel Olhagaray

July 19, 2024

Communications, Business

How are SMS messages used in debt collection?

In this article we explain why it is a good idea to collect payments by SMS instead of by email or a traditional phone call. Let's get started!

Simpletech

June 14, 2024

Business, Marketing

How to collect payments through WhatsApp Business

In this article we explain how to collect payments with WhatsApp Business and what its advantages are.

Simpletech

June 13, 2024

Business

Technologies in finance: a new trend in debt recovery

In this article we explain the advantages of using WhatsApp Business for debt collection and how to centralize the channels of attention. Let's get started!

Simpletech

June 13, 2024

Communications, Business, Marketing

Omnichannel customer service tools: how to maximize your company's customer service channels

In this article, you will learn about the concept of omnichannel and its ability to improve customer service. Let's get started!

Simpletech

May 24, 2024

Communications

Has your WhatsApp Business account been blocked or suspended? Here's what to do!

What are the reasons why a WhatsApp Business account can be blocked or suspended and what to do if it happens.

Simpletech

May 16, 2024

Communications, Business, Marketing

Keys to AB testing in WhatsApp campaigns

What is AB testing and how to implement it with our WittySuite tool? Let's get started!

Simpletech

April 4, 2024

We are revolutionizing the world of CX, join the transformation

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Simpletech triumphs at the FEBRABAN TECH 2024 Fintech ARENA championship

WhatsApp Marketing: What are the keys to achieving success in your campaigns?

The key to success in recovering debts in microcredit

Aliaxis Global Supplier

Santa Rosa Group

DHL

Simpletech Blog

Simpletech triumphs at the FEBRABAN TECH 2024 Fintech ARENA championship

What is conversational RPA?

The best of AI chatbots and human agents together

What is digital onboarding and how to improve it with chatbots and AI?

What is 2-factor authentication, and how can it help your security processes?

How to keep your WhatsApp Business account healthy:

WhatsApp Business launches its own yellow pages

How to simplify your payments through WhatsApp, Instagram and Facebook

Emerging leadership in times of transformation

Febraban TECH 2022: open banking, AI, anti-fraud security, this is everything that happened

What is WhatsApp Business and WhatsApp Business API and how to use them in your business

Voice biometrics and security: the passwordless world

Simpletech triumphs at the FEBRABAN TECH 2024 Fintech ARENA championship

WhatsApp Marketing: What are the keys to achieving success in your campaigns?

The key to success in recovering debts in microcredit

Instagram for Customer Service: Best Practices and Use Cases

Change in BCU Regulation: An opportunity to increase security and meet new requirements

WhatsApp Business Platform: Fee Reduction for Useful Conversations in LATAM

How are SMS messages used in debt collection?

How to collect payments through WhatsApp Business

Technologies in finance: a new trend in debt recovery

Omnichannel customer service tools: how to maximize your company's customer service channels

Has your WhatsApp Business account been blocked or suspended? Here's what to do!

Keys to AB testing in WhatsApp campaigns

We are revolutionizing the world of CX, join the transformation