Conversational Marketing, in your customers' pockets
Conversational marketing describes an approach to increasing customer engagement, building brand loyalty, and positively impacting sales results.
Simpletech Blog
Increase your sales by up to 40% with quality CX
How to create healthy and safe work spaces?
A new challenge: Once we are allowed to return to the office, companies around the world are looking.
Overdemand due to Covid-19 – Success story through WhatsApp
Our Wittybots platform was the solution to automate, through WhatsApp, the explosive demand of a laboratory during COVID-19 times.
3CX also for SMEs, best solution for UC according to MKB awards
3CX has been recognized as the best UC solution for SMBs at the 2020 MKB Proof Awards.
Migrate E1 to SIP Trunk Why 3cx instead of CISCO, AVAYA, MITEL, ALCATEL, NEC?
Migrating your E1 from Legacy PBX to SIP Trunking with 3CX will save you thousands of dollars.
What is Conversational Marketing?
Personalized, one-on-one conversations have the power to build customer relationships, increase loyalty, and deliver great consumer experiences. Brands can use conversational marketing to open a two-way communications channel with their customers.
Omnichannel strategy, goodbye to endless loops
What does it feel like for a customer to have to repeat the details of their problem to each customer service agent? […]
Why is tool flexibility important for sales or support agents?
For companies to achieve their omnichannel strategy, we believe that it is essential to have powerful and flexible technological support.
C-Commerce: Triple conversions during harvest season
The harvest is an opportunity to boost sales, to reactivate customers who have not bought for months, to recover part of what Covid took away, and on the other hand, the concern to meet that demand, to scale and continue to provide good service to customers.
SIP Trunk – ANTEL URUGUAY – Part 3
We are going to tell you about the implementation of ANTEL's SIP Trunk, hoping that it will be useful when contracting the service.
Understanding TODAY… what you should know about the history of business telephone exchanges
After the Great Depression, companies became larger and had multiple departments. They began to deploy a large number of internal calls from one department to another or from one employee to another whose office was down the hall.
“Operator, please put me in touch with…”
Another milestone in this history was when Bell established the first public telephone connection and opened the first telephone exchange.
How much does it cost to implement a chatbot for your business on WhatsApp?
More and more companies are looking to implement chatbots to interact with users and customers. Find out how much it costs here!
ICP (Ideal Customer Profile): Understand what it is and why it is essential for your business
The ICP is a tool that helps us understand our business's buyer persona. Who is it? What do they need? Learn it here!
What is digital onboarding and how to improve it with chatbots and AI?
It's important for new users to know how to adapt to the platforms, that's what digital onboarding is for. Learn what it is and how to use it here!
What is 2-factor authentication, and how can it help your security processes?
2-factor authentication is a crucial cybersecurity tool. Learn what it is and how it protects us from attacks!
How to keep your WhatsApp Business account healthy:
Having a healthy WhatsApp Business account is essential to operating normally. We share some tips to maintain it.
What did Insurtech Connect in Miami leave us with?
What we learned from Insurtec Connect in Miami, the largest insurtech event in the world, which in this edition focused on the growing Latam market.
Conversation Categories in WhatsApp Business – Meta’s New Pricing Model for 2023
Starting June 1st, Meta is introducing 4 new conversation categories, each of which will have a different price.
WhatsApp Business launches its own yellow pages
This is an official directory of registered companies, which your clients can access within WhatsApp through a new tab, “Companies.”
6 tips for effective WhatsApp campaigns for your Outbound Marketing strategy
Nowadays we cannot imagine a life without WhatsApp, and it is difficult for us to remember the time when we used to send text messages to […]
How to simplify your payments through WhatsApp, Instagram and Facebook
WittyPay allows you to simplify the payment process through gateways such as Mercado Pago, Prometeo, Stripe, Paypal, Sistarbanc, among others; through channels such as WhatsApp, FB Messenger and Instagram.
Mark Zuckerberg revolutionizes e-commerce: buying in WhatsApp chat
Mark Zuckerberg revolutionizes e-commerce with WhatsApp chat purchases. Find out how.
Emerging leadership in times of transformation
Companies grow and work teams not only grow, but also diversify. This context requires leaders who can manage change and transformation. What are the competencies and skills? Find them by reading this post.
We are revolutionizing the world of CX, join the transformation
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