Why your company should already have cloud telephony
In Latin America, 3 out of 4 large companies are expected to use the same technology. The technologies we use every day have been transformed, including telephony, and here we tell you why.
Simpletech Blog
Increase your sales by up to 40% with quality CX
Voice biometrics and security: the passwordless world
Banking, finance, health, insurance and other sectors that handle sensitive user information are aware that data privacy and security are the great challenges today. Biometrics is at their service.
SMS Marketing: Why is it so effective?
We want to communicate with our customers, but we should not wait for them to approach us because it will rarely happen. A very successful channel appears: SMS Marketing. Not very saturated and very loved. Find out why in this article.
Vilma Núñez in Marketers: “the present and the future is in Automation”
Marketers Latam had Vilma Nuñez as a featured speaker. We felt 100% identified with her presentation. She spoke about omnichannel, automation: the present and future of marketing. Read all about it here.
Biometrics, Voice, Security and more trends in the conversational world
We seek – and demand – practicality. In recent times, Security has been added, so questioned in digital media. A new concept is born that attacks the issue at its root: biometrics. Learn more here!
Best practices for successful and productive video conferences in 2022
Face-to-face meetings are no longer the only way to do business or have internal meetings. Learn about tools, equipment and tips to make online meetings more and more productive.
The definitive strategy to boost your company's growth with SMS Marketing
98% of SMS messages are opened, 90% are read in the first 3 minutes and their click rate is 30%. It is the best way to reach your customers in an agile, secure and close way.
3CX V18: The communications system of the future
Get to know an omnichannel and comprehensive communication system. Businesses need to focus their efforts on customer experience. The renewed 3CX V.18 is the future that connects workers with customers today. Learn all about this update!
Scaling social impact through technology: BroLi case
BroLi is a charity bookstore run by the public that donates a book to public schools without a library for every book sold. The project started in 2018, and has since scaled up as a result of the implementation of technology and learning and personalization of the experience. Find out how it did it!
Contact Center Agents: Happy and Engaged?
Digital channels are on the rise in the business world. Automation and the use of AI are scaling. However, did you know that 381% of companies expect to add call center agents during 2022?
How to connect with your customers in an agile and personalized way with WhatsApp in 2022
WhatsApp outbound messages are a boon for businesses. They allow them to reach their customers at scale. Find out how to connect with your customers in 2022!
WhatsApp Business API: The new pricing plan in 2022
Facebook has implemented a new pricing plan for messages sent from WhatsApp Business. Find out everything you need to know about this update and learn tips to make the most of your omnichannel strategy.
Why your company should already have cloud telephony
In Latin America, 3 out of 4 large companies are expected to use the same technology. The technologies we use every day have been transformed, including telephony, and here we tell you why.
Voice biometrics and security: the passwordless world
Banking, finance, health, insurance and other sectors that handle sensitive user information are aware that data privacy and security are the great challenges today. Biometrics is at their service.
SMS Marketing: Why is it so effective?
We want to communicate with our customers, but we should not wait for them to approach us because it will rarely happen. A very successful channel appears: SMS Marketing. Not very saturated and very loved. Find out why in this article.
Vilma Núñez in Marketers: “the present and the future is in Automation”
Marketers Latam had Vilma Nuñez as a featured speaker. We felt 100% identified with her presentation. She spoke about omnichannel, automation: the present and future of marketing. Read all about it here.
Biometrics, Voice, Security and more trends in the conversational world
We seek – and demand – practicality. In recent times, Security has been added, so questioned in digital media. A new concept is born that attacks the issue at its root: biometrics. Learn more here!
Best practices for successful and productive video conferences in 2022
Face-to-face meetings are no longer the only way to do business or have internal meetings. Learn about tools, equipment and tips to make online meetings more and more productive.
The definitive strategy to boost your company's growth with SMS Marketing
98% of SMS messages are opened, 90% are read in the first 3 minutes and their click rate is 30%. It is the best way to reach your customers in an agile, secure and close way.
3CX V18: The communications system of the future
Get to know an omnichannel and comprehensive communication system. Businesses need to focus their efforts on customer experience. The renewed 3CX V.18 is the future that connects workers with customers today. Learn all about this update!
Scaling social impact through technology: BroLi case
BroLi is a charity bookstore run by the public that donates a book to public schools without a library for every book sold. The project started in 2018, and has since scaled up as a result of the implementation of technology and learning and personalization of the experience. Find out how it did it!
Contact Center Agents: Happy and Engaged?
Digital channels are on the rise in the business world. Automation and the use of AI are scaling. However, did you know that 381% of companies expect to add call center agents during 2022?
How to connect with your customers in an agile and personalized way with WhatsApp in 2022
WhatsApp outbound messages are a boon for businesses. They allow them to reach their customers at scale. Find out how to connect with your customers in 2022!
WhatsApp Business API: The new pricing plan in 2022
Facebook has implemented a new pricing plan for messages sent from WhatsApp Business. Find out everything you need to know about this update and learn tips to make the most of your omnichannel strategy.
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