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Innovation

Voice biometrics and security: the passwordless world

Banking, finance, health, insurance and other sectors that handle sensitive user information are aware that data privacy and security are the great challenges today. Biometrics is at their service.

Rosina Cortella
June 23, 2022

Communications

SMS Marketing: Why is it so effective?

We want to communicate with our customers, but we should not wait for them to approach us because it will rarely happen. A very successful channel appears: SMS Marketing. Not very saturated and very loved. Find out why in this article.

Rosina Cortella
June 17, 2022

Innovation

Vilma Núñez in Marketers: “the present and the future is in Automation”

Marketers Latam had Vilma Nuñez as a featured speaker. We felt 100% identified with her presentation. She spoke about omnichannel, automation: the present and future of marketing. Read all about it here.

Simpletech
May 23, 2022

Innovation

Biometrics, Voice, Security and more trends in the conversational world

We seek – and demand – practicality. In recent times, Security has been added, so questioned in digital media. A new concept is born that attacks the issue at its root: biometrics. Learn more here!

Simpletech
April 5, 2022

Communications, Hardware

Best practices for successful and productive video conferences in 2022

Face-to-face meetings are no longer the only way to do business or have internal meetings. Learn about tools, equipment and tips to make online meetings more and more productive.

Simpletech
March 21, 2022

Uncategorized

The definitive strategy to boost your company's growth with SMS Marketing

98% of SMS messages are opened, 90% are read in the first 3 minutes and their click rate is 30%. It is the best way to reach your customers in an agile, secure and close way.

Simpletech
February 23, 2022

Communications

3CX V18: The communications system of the future

Get to know an omnichannel and comprehensive communication system. Businesses need to focus their efforts on customer experience. The renewed 3CX V.18 is the future that connects workers with customers today. Learn all about this update!

Simpletech
February 14, 2022

Uncategorized

Scaling social impact through technology: BroLi case

BroLi is a charity bookstore run by the public that donates a book to public schools without a library for every book sold. The project started in 2018, and has since scaled up as a result of the implementation of technology and learning and personalization of the experience. Find out how it did it!

Simpletech
February 2, 2022

Communications, Innovation

Contact Center Agents: Happy and Engaged?

Digital channels are on the rise in the business world. Automation and the use of AI are scaling. However, did you know that 381% of companies expect to add call center agents during 2022?

Simpletech
January 26, 2022

Uncategorized

How to connect with your customers in an agile and personalized way with WhatsApp in 2022

WhatsApp outbound messages are a boon for businesses. They allow them to reach their customers at scale. Find out how to connect with your customers in 2022!

Simpletech
January 20, 2022

Uncategorized

WhatsApp Business API: The new pricing plan in 2022

Facebook has implemented a new pricing plan for messages sent from WhatsApp Business. Find out everything you need to know about this update and learn tips to make the most of your omnichannel strategy.

Simpletech
January 18, 2022

Innovation

What's new in WhatsApp for Business: promotional outgoing messages and best practices to strengthen the bond with your customers

WhatsApp is the most widely used messaging platform. It has developed tools for companies to communicate with their customers more efficiently. Find out in this post how to take your marketing strategy to the next level through WhatsApp.

Simpletech
December 28, 2021

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Simpletech Blog

Voice biometrics and security: the passwordless world

SMS Marketing: Why is it so effective?

Vilma Núñez in Marketers: “the present and the future is in Automation”

Biometrics, Voice, Security and more trends in the conversational world

Best practices for successful and productive video conferences in 2022

The definitive strategy to boost your company's growth with SMS Marketing

3CX V18: The communications system of the future

Scaling social impact through technology: BroLi case

Contact Center Agents: Happy and Engaged?

How to connect with your customers in an agile and personalized way with WhatsApp in 2022

WhatsApp Business API: The new pricing plan in 2022

What's new in WhatsApp for Business: promotional outgoing messages and best practices to strengthen the bond with your customers

We are revolutionizing the world of CX, join the transformation