Over 80,000 companies choose 3CX. Why?
Some of the 80,000+ businesses worldwide that choose the 3CX Phone System to meet their Unified Communications and telephony requirements.
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Increase your sales by up to 40% with quality CX
The Mehrabian Rule and why we love video conferencing
The way we work is constantly evolving, with communication being the driving force behind this transformation. The development of video conferencing software is an adaptation to the way we communicate. Video conferencing has become one of the most effective collaboration tools… Why?
What IP and Hybrid PBXs like 3CX brought
With calls handled through the computer, a new interface was born. The “softphone” makes it possible to look at a monitor and see all sorts of useful information through a software application.
Elastix is now 3CX, steps to follow and FAQs
A few months ago, Palosanto, makers of Elastix, announced that the Elastix 5 telephony engine will be powered by 3CX, the leading developer of software-based PBX.
Vilma Núñez in Marketers: “the present and the future is in Automation”
Marketers Latam had Vilma Nuñez as a featured speaker. We felt 100% identified with her presentation. She spoke about omnichannel, automation: the present and future of marketing. Read all about it here.
Biometrics, Voice, Security and more trends in the conversational world
We seek – and demand – practicality. In recent times, Security has been added, so questioned in digital media. A new concept is born that attacks the issue at its root: biometrics. Learn more here!
Best practices for successful and productive video conferences in 2022
Face-to-face meetings are no longer the only way to do business or have internal meetings. Learn about tools, equipment and tips to make online meetings more and more productive.
The definitive strategy to boost your company's growth with SMS Marketing
98% of SMS messages are opened, 90% are read in the first 3 minutes and their click rate is 30%. It is the best way to reach your customers in an agile, secure and close way.
3CX V18: The communications system of the future
Get to know an omnichannel and comprehensive communication system. Businesses need to focus their efforts on customer experience. The renewed 3CX V.18 is the future that connects workers with customers today. Learn all about this update!
Scaling social impact through technology: BroLi case
BroLi is a charity bookstore run by the public that donates a book to public schools without a library for every book sold. The project started in 2018, and has since scaled up as a result of the implementation of technology and learning and personalization of the experience. Find out how it did it!
Contact Center Agents: Happy and Engaged?
Digital channels are on the rise in the business world. Automation and the use of AI are scaling. However, did you know that 381% of companies expect to add call center agents during 2022?
How to connect with your customers in an agile and personalized way with WhatsApp in 2022
WhatsApp outbound messages are a boon for businesses. They allow them to reach their customers at scale. Find out how to connect with your customers in 2022!
WhatsApp Business API: The new pricing plan in 2022
Facebook has implemented a new pricing plan for messages sent from WhatsApp Business. Find out everything you need to know about this update and learn tips to make the most of your omnichannel strategy.
What's new in WhatsApp for Business: promotional outgoing messages and best practices to strengthen the bond with your customers
WhatsApp is the most widely used messaging platform. It has developed tools for companies to communicate with their customers more efficiently. Find out in this post how to take your marketing strategy to the next level through WhatsApp.
4X: What CX, EX, MX and UX are and why everyone is talking about them
The technology sector is generating an ever-growing list of acronyms to keep pace with the evolving nature of the field. Among them, the X, standing for Experience, has become a fixture in papers, reports and technology blogs across the globe. Here's what they represent in the business world and how they should be designed to succeed in the digital experience economy.
Five9: Why is it the leading cloud contact center platform?
This is an intelligent cloud-based Contact Center. What does that mean? It is built on a cloud platform. It provides a highly reliable, secure and scalable service. Find out how it does it in this post.
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