Healthcare communications: enhancing customer service
In this article we see how we can enhance customer service with process automation and virtual assistants. Let's get started!
Simpletech Blog
Increase your sales by up to 40% with quality CX
Simpletech triumphs at the FEBRABAN TECH 2024 Fintech ARENA championship
Discover how Simpletech stood out at FEBRABAN TECH 2024, Brazil's largest fintech event, by winning the prestigious Fintech Pitch championship. Learn more about our innovative WittySuite platform and our growth in the Brazilian market.
WhatsApp Marketing: What are the keys to achieving success in your campaigns?
What are the keys to success in WhatsApp marketing campaigns? A guide with the main points to consider.
The key to success in recovering debts in microcredit
In this article we explain how to recover debts from your clients using WhatsApp and other digital tools. Let's get started!
Instagram for Customer Service: Best Practices and Use Cases
Instagram and customer service: what are the best features that the platform offers to provide quality service?
Change in BCU Regulation: An opportunity to increase security and meet new requirements
Recently, the Central Bank of Uruguay proposed a regulatory change that introduces new obligations regarding double authentication to protect users from potential fraud.
WhatsApp Business Platform: Fee Reduction for Useful Conversations in LATAM
Meta announced a significant reduction in rates for utility conversations on WhatsApp Business Platform, starting August 1, 2024.
How are SMS messages used in debt collection?
In this article we explain why it is a good idea to collect payments by SMS instead of by email or a traditional phone call. Let's get started!
How to collect payments through WhatsApp Business
In this article we explain how to collect payments with WhatsApp Business and what its advantages are.
Technologies in finance: a new trend in debt recovery
In this article we explain the advantages of using WhatsApp Business for debt collection and how to centralize the channels of attention. Let's get started!
Omnichannel customer service tools: how to maximize your company's customer service channels
In this article, you will learn about the concept of omnichannel and its ability to improve customer service. Let's get started!
Has your WhatsApp Business account been blocked or suspended? Here's what to do!
What are the reasons why a WhatsApp Business account can be blocked or suspended and what to do if it happens.
Keys to AB testing in WhatsApp campaigns
What is AB testing and how to implement it with our WittySuite tool? Let's get started!
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