Green
Increased WhatsApp conversations by 4,10%, making it its channel with the highest conversion and lowest cost, also achieving a satisfaction index of 95% among its customers.
Success stories
Revolutionizing the world of CX
Mountains of the Plata
Efficient and innovative solution to manage the arrival of third-party timber trucks to the Industrial Complex.
Honda Chile
Scaled up customer management by achieving more efficient service through WhatsApp Business with Wittysuite.
ACAC Cooperative
Optimized its query management through WhatsApp Business, offering fast and automated responses to improve its customers' experience.
Microfin
Centralized customer service and sales for multiple phone numbers into a single WhatsApp number, offering a better experience to its customers thanks to reduced response time and personalized attention.
San Cristobal Insurance
He managed to automate the complex process of reporting car accidents through a chatbot. Today, 9 out of 10 customers rate very positively an experience that is usually cumbersome and frustrating.
ATGen Biotechnology Innovation
Demand for its services increased exponentially, but it was able to continue focusing its resources on the core of its business. This was achieved through the automation of customer service.
The Bolivian Ciacruz
They automated complex processes and successfully incorporated the omnichannel approach they desired into their communications strategy.
Summum Private Medicine
How it managed to adapt to new realities and overcome obstacles, becoming a benchmark company for adaptation and innovation.
Ta-Ta Supermarkets
How Ta-Ta simplified reporting and monitoring of issues in Jira through WhatsApp, improving the experience of internal customers.
University of Montevideo & MIDES Uruguay
Ministry of Development of Uruguay and University of Montevideo manage to scale up research with automated assistance and expect to impact more than 950 families in vulnerable contexts
Marketers Latam
We automated customer service and workshop registration processes for the largest marketing and management conference in Latin America, reaching 100% attendance.
DHL
We quickly developed a WhatsApp chatbot that allowed us to reorganize the collapsed shipping and customer service system in Uruguay.
Santa Rosa Group
Grupo Santa Rosa managed to increase the response rate by 25% in satisfaction surveys.
Aliaxis Global Supplier
It optimized and unified its communications, interconnected branches internationally and reduced its investment in telecommunications by hundreds of thousands of dollars.
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