Overdemand due to Covid-19 – Success story through WhatsApp
Our Wittybots platform was the solution to automate, through WhatsApp, the explosive demand of a laboratory during COVID-19 times.
Success stories
Revolutionizing the world of CX
3CX also for SMEs, best solution for UC according to MKB awards
3CX has been recognized as the best UC solution for SMBs at the 2020 MKB Proof Awards.
ID R&D and Simpletech launch the world's first implementation of voice authentication on WhatsApp
ID R&D, a provider of AI-powered voice and facial biometrics, and SimpleTECH’s Wittybots, a powerful RPA and conversation management software, have launched the first voice biometric authentication within WhatsApp for Business.
Customer Stories: Aliaxis Latin America
It optimized and unified its communications, interconnected branches internationally and reduced costs.
What is Conversational Marketing?
Personalized, one-on-one conversations have the power to build customer relationships, increase loyalty, and deliver great consumer experiences. Brands can use conversational marketing to open a two-way communications channel with their customers.
Omnichannel strategy, goodbye to endless loops
What does it feel like for a customer to have to repeat the details of their problem to each customer service agent? […]
Why is tool flexibility important for sales or support agents?
For companies to achieve their omnichannel strategy, we believe that it is essential to have powerful and flexible technological support.
Send mass messaging campaigns on WhatsApp without being penalized
Sending mass messages via WhatsApp is a great attraction for businesses. You will learn what you need to take into account to do it well in this post.
C-Commerce: Triple conversions during harvest season
The harvest is an opportunity to boost sales, to reactivate customers who have not bought for months, to recover part of what Covid took away, and on the other hand, the concern to meet that demand, to scale and continue to provide good service to customers.
SIP Trunk – ANTEL URUGUAY – Part 3
We are going to tell you about the implementation of ANTEL's SIP Trunk, hoping that it will be useful when contracting the service.
Is your current infrastructure suitable for implementing a SIP Trunk? – Complete Guide Part 2
In this post, we will help you understand whether your company is ready to successfully implement SIP trunking and offer some advice on what aspects of your existing infrastructure should be considered to make this possible.
Enterprise SIP Trunking – Complete Guide Part 1
Corporate telephony has had to incorporate new features to adapt to market needs. This guide explains what SIP trunks are, their advantages and how to migrate.
Over 80,000 companies choose 3CX. Why?
Some of the 80,000+ businesses worldwide that choose the 3CX Phone System to meet their Unified Communications and telephony requirements.
The Mehrabian Rule and why we love video conferencing
The way we work is constantly evolving, with communication being the driving force behind this transformation. The development of video conferencing software is an adaptation to the way we communicate. Video conferencing has become one of the most effective collaboration tools… Why?
What IP and Hybrid PBXs like 3CX brought
With calls handled through the computer, a new interface was born. The “softphone” makes it possible to look at a monitor and see all sorts of useful information through a software application.
We are revolutionizing the world of CX, join the transformation
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