Chatbot and CRM integrations: why should you combine both tools?
In this article from Simpletech we explain why it is a good idea to integrate chatbots and CRMs. Let's see their benefits!
What is conversational RPA?
In this article we explain what conversational RPA is and why it can be a positive change in your relationship with the customer. Take note!
The best of AI chatbots and human agents together
We explain how WhatsApp chatbots and human support can be combined for optimal service.
Healthcare communications: enhancing customer service
In this article we see how we can enhance customer service with process automation and virtual assistants. Let's get started!
How to improve customer experience through omnichannel in your company?
A crucial approach to customer loyalty and business success. We explain how to enhance customer experience by bringing omnichannel to your company.
How much does it cost to implement a chatbot for your business on WhatsApp?
More and more companies are looking to implement chatbots to interact with users and customers. Find out how much it costs here!
ICP (Ideal Customer Profile): Understand what it is and why it is essential for your business
The ICP is a tool that helps us understand our business's buyer persona. Who is it? What do they need? Learn it here!
Mark Zuckerberg revolutionizes e-commerce: buying in WhatsApp chat
Mark Zuckerberg revolutionizes e-commerce with WhatsApp chat purchases. Find out how.
Emerging leadership in times of transformation
Companies grow and work teams not only grow, but also diversify. This context requires leaders who can manage change and transformation. What are the competencies and skills? Find them by reading this post.
Febraban TECH 2022: open banking, AI, anti-fraud security, this is everything that happened
We were part of the most important event in the region in terms of financial innovation. Our CIO shares the key takeaways from the three days that took place in Sao Paulo, Brazil.
What is WhatsApp Business and WhatsApp Business API and how to use them in your business
It has reached 2 billion users and its opening rate is 85%, but WhatsApp is not only the most used messaging app in the world. How does it work and how is it impacting businesses?
Why your company should already have cloud telephony
In Latin America, 3 out of 4 large companies are expected to use the same technology. The technologies we use every day have been transformed, including telephony, and here we tell you why.
