Whatsapp banking: How to operate banking communication channels safely
Find out what WhatsApp Banking is, what it's used for, and how you can increase security when you're using it.
Chatbot and CRM integrations: why should you combine both tools?
In this article from Simpletech we explain why it is a good idea to integrate chatbots and CRMs. Let's see their benefits!
How to improve customer experience through omnichannel in your company?
A crucial approach to customer loyalty and business success. We explain how to enhance customer experience by bringing omnichannel to your company.
How much does it cost to implement a chatbot for your business on WhatsApp?
More and more companies are looking to implement chatbots to interact with users and customers. Find out how much it costs here!
Scaling social impact through technology: BroLi case
BroLi is a charity bookstore run by the public that donates a book to public schools without a library for every book sold. The project started in 2018, and has since scaled up as a result of the implementation of technology and learning and personalization of the experience. Find out how it did it!
How to connect with your customers in an agile and personalized way with WhatsApp in 2022
WhatsApp outbound messages are a boon for businesses. They allow them to reach their customers at scale. Find out how to connect with your customers in 2022!
WhatsApp Business API: The new pricing plan in 2022
Facebook has implemented a new pricing plan for messages sent from WhatsApp Business. Find out everything you need to know about this update and learn tips to make the most of your omnichannel strategy.
Conversational Marketing, in your customers' pockets
Conversational marketing describes an approach to increasing customer engagement, building brand loyalty, and positively impacting sales results.
Send mass messaging campaigns on WhatsApp without being penalized
Sending mass messages via WhatsApp is a great attraction for businesses. You will learn what you need to take into account to do it well in this post.
Why is tool flexibility important for sales or support agents?
For companies to achieve their omnichannel strategy, we believe that it is essential to have powerful and flexible technological support.
