Conversational Marketing, in your customers' pockets
Conversational marketing describes an approach to increasing customer engagement, building brand loyalty, and positively impacting sales results.
How to create healthy and safe work spaces?
A new challenge: Once we are allowed to return to the office, companies around the world are looking.
Overdemand due to Covid-19 – Success story through WhatsApp
Our Wittybots platform was the solution to automate, through WhatsApp, the explosive demand of a laboratory during COVID-19 times.
3CX also for SMEs, best solution for UC according to MKB awards
3CX has been recognized as the best UC solution for SMBs at the 2020 MKB Proof Awards.
Migrate E1 to SIP Trunk Why 3cx instead of CISCO, AVAYA, MITEL, ALCATEL, NEC?
Migrating your E1 from Legacy PBX to SIP Trunking with 3CX will save you thousands of dollars.
What is Conversational Marketing?
Personalized, one-on-one conversations have the power to build customer relationships, increase loyalty, and deliver great consumer experiences. Brands can use conversational marketing to open a two-way communications channel with their customers.
Omnichannel strategy, goodbye to endless loops
What does it feel like for a customer to have to repeat the details of their problem to each customer service agent? […]
Why is tool flexibility important for sales or support agents?
For companies to achieve their omnichannel strategy, we believe that it is essential to have powerful and flexible technological support.
C-Commerce: Triple conversions during harvest season
The harvest is an opportunity to boost sales, to reactivate customers who have not bought for months, to recover part of what Covid took away, and on the other hand, the concern to meet that demand, to scale and continue to provide good service to customers.
SIP Trunk – ANTEL URUGUAY – Part 3
We are going to tell you about the implementation of ANTEL's SIP Trunk, hoping that it will be useful when contracting the service.
Understanding TODAY… what you should know about the history of business telephone exchanges
After the Great Depression, companies became larger and had multiple departments. They began to deploy a large number of internal calls from one department to another or from one employee to another whose office was down the hall.
“Operator, please put me in touch with…”
Another milestone in this history was when Bell established the first public telephone connection and opened the first telephone exchange.
