How to improve customer experience through omnichannel in your company?
A crucial approach to customer loyalty and business success. We explain how to enhance customer experience by bringing omnichannel to your company.
How much does it cost to implement a chatbot for your business on WhatsApp?
More and more companies are looking to implement chatbots to interact with users and customers. Find out how much it costs here!
ICP (Ideal Customer Profile): Understand what it is and why it is essential for your business
The ICP is a tool that helps us understand our business's buyer persona. Who is it? What do they need? Learn it here!
Conversation Categories in WhatsApp Business – Meta’s New Pricing Model for 2023
Starting June 1st, Meta is introducing 4 new conversation categories, each of which will have a different price.
The definitive strategy to boost your company's growth with SMS Marketing
98% of SMS messages are opened, 90% are read in the first 3 minutes and their click rate is 30%. It is the best way to reach your customers in an agile, secure and close way.
How to connect with your customers in an agile and personalized way with WhatsApp in 2022
WhatsApp outbound messages are a boon for businesses. They allow them to reach their customers at scale. Find out how to connect with your customers in 2022!
5 Benefits of Chatbots that you should know
Smart bots are here to revolutionize the world of CX. There are many benefits to them, but what are the main ones? Here are 5 advantages of incorporating them into your omnichannel customer service strategy.
Conversational Marketing, in your customers' pockets
Conversational marketing describes an approach to increasing customer engagement, building brand loyalty, and positively impacting sales results.
C-Commerce: Triple conversions during harvest season
The harvest is an opportunity to boost sales, to reactivate customers who have not bought for months, to recover part of what Covid took away, and on the other hand, the concern to meet that demand, to scale and continue to provide good service to customers.
Send mass messaging campaigns on WhatsApp without being penalized
Sending mass messages via WhatsApp is a great attraction for businesses. You will learn what you need to take into account to do it well in this post.
