Enhance your brand experience with Facebook Messenger for Business
Enhance your brand experience with Facebook Messenger for Business
GOAL
Facebook Messenger on the rise
Facebook is leading the way in direct messaging. Messenger is the most trafficked conversational channel globally.
Provide a seamless experience for the consumer inquiring about your business using chatbots and watch browsers start converting into buyers.
Discover the potential of Facebook Messenger today:
IMMEDIATE ASSISTANCE
Speed is the key
Integrate your Facebook Business Page with the Messenger app to provide immediate support that improves customer satisfaction.
It provides the immediacy that increasingly demanding users expect.
CHATBOTS
For smarter support
Provides automated support that gives consistency to your communication.
Through chatbots and AI, you will speed up responses to simple queries and alleviate the demand on agents.
HUMAN & BOT MIX
Incorporate an agent at key moments
Automate communication with your customers whenever possible and enable the option for agents to take over when personalized attention is required.
With a combination of WittyBots and WittyAgent you will make it possible.
INTEGRATIONS
With your favorite tools
Give your agents a single platform that integrates information from your CRM, ticketing system and e-commerce.
By keeping your conversation history in one place, you'll be able to provide a personalized customer experience without the hassle!
MEASURE
To continuously improve
Monitoring the results of your customer interactions will help you discover their needs.
Measuring is progress!
Start exploring the platform today
RICH MEDIA
Experiences you'll want to remember
Create powerful chats with rich media to create experiences
frictionless, driving long-term loyalty.
Documents
Send documents, such as price lists and menus, to provide customers with all the information they need in one place.
Buttons
Make it easier for your users to communicate by providing responses in button format. This will make conversations more intuitive and efficient.
Rich Media
Enrich messages with multimedia content, such as images, videos, and audio files, to improve the customer support experience.
Break the ice and boost engagement! Use different platforms to direct your audience to your new communication channel.
YOUR PLACE ON FACEBOOK
Company Page
Many people will find your bot through your Facebook page.
Sometimes from a search or even from a post in your news feed.
ADVERTISEMENTS
In one click to Messenger
Drive traffic from Facebook ads to your Messenger inbox.
Unify your marketing, service and customer support messages through Messenger
DIRECT THE TRAFFIC
m.me links
m.me links can be added to any channel of your choice!
With them you can track which links are most effective and configure them to trigger specific functions when opened.
WEB PLUGINS
Unify your conversations in a single App
Messenger offers a number of easy-to-integrate plugins that direct users to a bot from the web.
With these plugins you can choose, for example, if you want to receive messages or open a conversation, it's up to you!
Learn about the benefits of this channel:
Boost your sales and increase conversions
Consumers expect immediate responses 24/7. Communicate with them in real time, every time.
Improve customer satisfaction
Responding quickly is a competitive advantage. Automation reduces waiting times, resolution times and optimizes productivity.
Qualify leads
Collect valuable customer insights and design conversion paths to boost efficiency and profitability.
Promote omnichannel
Solve the customer's need within the same platform. You will be able to answer more questions and speed up the purchasing decision process.
Build loyalty and generate greater commitment
Increase followers, comments, and reactions by running message-driven campaigns with giveaways and promotions.
We are revolutionizing the world of CX, join the transformation
We can help you with your business needs! Leave us your message and our experts will contact you.