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Omnichannel and Centralization

Integrated CRM tools
to provide excellent experiences.

PERSONALIZED ATTENTION

Omnichannel and Centralization

Tools of CRM integrated
to provide excellent experiences.

Hasta 4 vistas

Up to 4 views

Simultaneously handles the company's various messaging and customer service channels.

Roles y control

Roles and control

Create roles with hierarchies and permissions to efficiently manage operations and supervision.

Gestión de contactos

Contact management

Organize different inboxes and customize them by query topic, client status, and more!

REAL-TIME STATISTICS

The performance of your agents minute by minute

  • Incoming and ended conversations by date and inboxes.

  • Real-time conversations.

  • Waiting time, by tray and date.

CONTACT MANAGER

Manage your customers and their personalized conversations

  • View and edit contacts.

  • Take notes of the interaction.

  • Search for conversations by date and channel and resume conversations.

  • Switch conversation from bot mode to agent mode and vice versa.

wittyagent

In action

Android & IOS

Agents App

Native Android and iOS app so agents can answer queries from anywhere.

We are revolutionizing the world of CX, join the transformation

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