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HomeBiometrics, Voice, Security and more trends in the conversational world OMNICHANNEL

Tag: OMNICHANNEL

Innovation

Biometrics, Voice, Security and more trends in the conversational world

We seek – and demand – practicality. In recent times, Security has been added, so questioned in digital media. A new concept is born that attacks the issue at its root: biometrics. Learn more here!

Simpletech
April 5, 2022

Communications, Hardware

Best practices for successful and productive video conferences in 2022

Face-to-face meetings are no longer the only way to do business or have internal meetings. Learn about tools, equipment and tips to make online meetings more and more productive.

Simpletech
March 21, 2022

Marketing

The definitive strategy to boost your company's growth with SMS Marketing

98% of SMS messages are opened, 90% are read in the first 3 minutes and their click rate is 30%. It is the best way to reach your customers in an agile, secure and close way.

Simpletech
February 23, 2022

Communications

3CX V18: The communications system of the future

Get to know an omnichannel and comprehensive communication system. Businesses need to focus their efforts on customer experience. The renewed 3CX V.18 is the future that connects workers with customers today. Learn all about this update!

Simpletech
February 14, 2022

Business, Innovation

Scaling social impact through technology: BroLi case

BroLi is a charity bookstore run by the public that donates a book to public schools without a library for every book sold. The project started in 2018, and has since scaled up as a result of the implementation of technology and learning and personalization of the experience. Find out how it did it!

Simpletech
February 2, 2022

Communications, Business, Marketing

How to connect with your customers in an agile and personalized way with WhatsApp in 2022

WhatsApp outbound messages are a boon for businesses. They allow them to reach their customers at scale. Find out how to connect with your customers in 2022!

Simpletech
January 20, 2022

Communications, Business

WhatsApp Business API: The new pricing plan in 2022

Facebook has implemented a new pricing plan for messages sent from WhatsApp Business. Find out everything you need to know about this update and learn tips to make the most of your omnichannel strategy.

Simpletech
January 18, 2022

Innovation

What's new in WhatsApp for Business: promotional outgoing messages and best practices to strengthen the bond with your customers

WhatsApp is the most widely used messaging platform. It has developed tools for companies to communicate with their customers more efficiently. Find out in this post how to take your marketing strategy to the next level through WhatsApp.

Simpletech
December 28, 2021

Innovation

4X: What CX, EX, MX and UX are and why everyone is talking about them

The technology sector is generating an ever-growing list of acronyms to keep pace with the evolving nature of the field. Among them, the X, standing for Experience, has become a fixture in papers, reports and technology blogs across the globe. Here's what they represent in the business world and how they should be designed to succeed in the digital experience economy.

Simpletech
December 22, 2021

Business, Innovation, Marketing

Conversational Marketing, in your customers' pockets

Conversational marketing describes an approach to increasing customer engagement, building brand loyalty, and positively impacting sales results.

Simpletech
August 31, 2021

Business, Innovation

Why is tool flexibility important for sales or support agents?

For companies to achieve their omnichannel strategy, we believe that it is essential to have powerful and flexible technological support.

Simpletech
August 31, 2021

Communications, Business, Innovation

Omnichannel strategy, goodbye to endless loops

What does it feel like for a customer to have to repeat the details of their problem to each customer service agent? […]

Simpletech
August 31, 2021

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Tag: OMNICHANNEL

Biometrics, Voice, Security and more trends in the conversational world

Best practices for successful and productive video conferences in 2022

The definitive strategy to boost your company's growth with SMS Marketing

3CX V18: The communications system of the future

Scaling social impact through technology: BroLi case

How to connect with your customers in an agile and personalized way with WhatsApp in 2022

WhatsApp Business API: The new pricing plan in 2022

What's new in WhatsApp for Business: promotional outgoing messages and best practices to strengthen the bond with your customers

4X: What CX, EX, MX and UX are and why everyone is talking about them

Conversational Marketing, in your customers' pockets

Why is tool flexibility important for sales or support agents?

Omnichannel strategy, goodbye to endless loops